Billing

    Fees, Billing, and Payment Policies.

    Clear, upfront information about how payment works for our services.

    Appointments

    Most appointments are 60 minutes. This includes 5–10 minutes at the end of the visit for parent/caregiver review, session note‑taking, preparation and explanation of home practice materials, and payment.

    If applicable, a Parent/Caregiver must be present during all sessions together with the client. Caregivers are encouraged to integrate home practice into daily routines and to maintain open communication with the clinician to support the client’s communication development and goals.

    Private-Pay Speech Therapy Services

    For private-pay speech therapy services, we require 1 prepaid session on file before services begin. This means you will prepay for 1 speech therapy session, and that prepaid session will remain on your account until it is used.

    Before your first private-pay speech therapy session, we will send a payment request for 1 session. After a completed session, that prepaid session will be applied to your account.

    After your prepaid session has been used, payment is due for future sessions at the time of service unless a Stripe invoice is requested. If a Stripe invoice is requested, payment is due within 5 days of receipt.

    Insurance and Other Payment

    At this time, Asian Bilingual Therapies is a private-pay practice and is out of network with all insurance plans. We can provide a superbill upon request so you can submit claims to your insurance company for possible reimbursement. Reimbursement is not guaranteed and depends on your specific insurance plan and benefits.

    Accent and Communication Coaching

    Accent and Communication Coaching services are offered at prepaid package rates. Package options, pricing, and the number of included sessions will be provided at the time of purchase.

    Coaching packages must be purchased in advance. As sessions are completed, they are deducted from the package balance one session at a time.

    When your package has 1 session remaining, you will receive a notification with instructions for purchasing your next package. Once your package balance reaches 0, a new package must be purchased before your next coaching appointment can be confirmed.

    Cancellations and No-Shows

    We kindly ask for at least 24 hours' notice if you need to cancel or reschedule an appointment. To cancel, please text or call your assigned therapist directly using the contact information they provide.

    Cancellations with less than 24 hours' notice, or missed appointments with no notice, may be charged a $30 no-show fee.

    For Accent and Communication Coaching, sessions canceled with less than 24 hours' notice, missed appointments, and no-shows are charged in full and will be deducted from the package balance. Unless otherwise stated in the package terms provided at purchase, prepaid coaching packages are nonrefundable after services begin.

    If your clinician needs to cancel a session, you will not be charged for that appointment. Any unused private-pay session or coaching session will remain on your account or may be applied to a rescheduled appointment, and any third-party payor session that is not provided will not be billed.